0 min
Step 01
You send a note
Form, WhatsApp, or email — whichever is easiest. Tell us your role and what you're exploring. No length minimum.
Talk To Us
Talk to us about your child, or your school.
Order an AI tutor for your kid, start a 14-day free trial, or bring SchoolExl to your school — tell us what you need and we’ll route you to the right person within one business day.
Our team is online·Avg reply in 4 hours
WhatsApp~5 min replyEmailWithin 1 business dayPhoneMon–Sat, 10AM–7PM IST
Common reasons people reach out
Pick a shortcut — we’ll preselect the form for you.
After you hit send
Three steps to a useful conversation.
No drip campaigns. No marketing automation. A real human reads your note, picks the right specialist, and replies.
Avg 1 hr
Step 02
We triage
Your note lands with the right specialist — parent advisor, school relationships, EdgeAI engineer or research lead — within an hour during business hours.
≤ 1 BD
Step 03
You hear back
A useful reply with the next concrete step — a call slot, a sample, a quote, or a clear answer. Not a templated “thanks for your interest.”
No drip emailsNo sales pressureNo bot replies
Who this is for
Built for every part of the school journey.
We work with a wide spectrum — pick the one that sounds most like you, and we’ll route you to the right specialist.
Schools & Institutions
K-12 schools, day schools, residential, and tutoring chains looking to deploy AI campus-wide.
Pilot inquiryGovernment & Districts
District departments, public-ed bodies, and education ministries evaluating AI at policy scale.
Institutional rolloutParents
Parents who want a screen-free AI companion at home, or want to bring SchoolExl to their child's school.
Consumer / HelloJoyStudents & Educators
Teachers, principals, and curious students who want to try the platform individually.
Free trialPartners & Press
Investors, integration partners, journalists, and channel partners.
PartnershipsWho you’ll hear from
Real specialists, not a generic inbox.
Every message is triaged to one of four specialists based on what you’re asking. No chatbots. No junior sales reps. The first reply comes from a person who can actually help.
Family advisor
Pre-orders · trials · HelloJoy
Handles every parent and student inquiry. Pre-order questions, trial setup, tablet/speaker product help — replies on WhatsApp before email.
families@schoolexl.comSchool partnerships
Pilots · rollouts · training
Owns the school side — pilot scoping, district rollouts, teacher training, anything that needs a Slack channel and a syllabus to coordinate around.
schools@schoolexl.comEdgeAI engineering
Procurement · deployments · security
The IT and procurement counterpart. Hardware specs, security questionnaires, air-gap deployments, integration with your SSO and SIEM.
edgeai@schoolexl.comResearch lead
Sumeru · fine-tuning · papers
Anything model-internals — Sumeru fine-tuning, evaluation methodology, technical paper requests, distillation research collaborations.
sumeru@schoolexl.comOr use the form above — we’ll route your note to the right specialist automatically based on your role and inquiry type.
Support Information
Direct channels.
Prefer not to fill a form? Reach us directly through any of these channels.
We respond to every message within one business day.
Quick answers
Common questions before you write.
Yes. Most of our first conversations are with people just exploring. There's no purchase pressure, and we'd rather help you make a good decision than push you toward a product that doesn't fit.
Or — start small, dream big.
Skip the form and dive straight in. Request a pilot, pre-order Joy, or just say hello on WhatsApp. We’re easy to talk to.
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